Knowledgebase

Transfer Task 1: Verify that the domain name is eligible for transfer

To make sure your domain name can be transferred, check the following:

• The domain name has been registered for at least 60 days, and has been at 1&1, Schlund + Partner, or GMX.net for at least 60 days.
• The domain name is not in "client update prohibited" status.

Transfer Task 2: Confirm contact information

Before you can transfer a domain, the Registrant and Administrative contact information must be up-to-date at 1&1, Schlund + Partner, or GMX.net, because it is these contacts who receive the transfer request and okay the transfer.

To update these contacts at 1&1, Schlund + Partner, or GMX.net:

1. Log on to your account at https://admin.1and1.com.
2. In the "Basic Settings" section, click "Domains".
3. In the "Contact" menu, click "Edit Registrant Contact" or "Edit Administrative Contact".
4. In the "Data source" menu, click the "Use my user data as the Reg-C" item if your account contact information is up-to-date and should be applied to this contact. Click the "Let me use an alternative Reg-C" item if the Registrant or Administrative contact information should be different than the account owner information.
5. Select the "I am aware . . ." check box and the "Admin-C and Tech-C" option.
6. Click "Next".
7. Click "Submit".

Transfer Task 3: Obtain the authorization code

Some TLDs require that you provide an authorization code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorized source.

To transfer a .com, .net, .org, .info, .biz, .us, .name, or .cc domain name, obtain the authorization code from 1&1, Schlund + Partner, or GMX.net

1. Log on to your account at https://admin.1and1.com.
2. In the "Basic Settings" section, click "Domains".
3. Select the check box next to the name you want to transfer, and click "Info".
4. The authorization code displays in the interface. Copy and store it; you'll need to supply it when you submit your transfer request at TechHaus Host (eNom).

Transfers of other TLDs do not require authorization codes.

Transfer Task 4: Unlock the domain

Before you can transfer a domain away from 1&1, Schlund + Partner, or GMX.net, the domain must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domains.

To unlock:

1. Log on to your account at https://admin.1and1.com.
2. In the "Basic Settings" section, click "Domains".
3. Select the check box next to the name you want to transfer.
4. In the "Transfers" menu, click "Lock/Unlock".
5. Select "Unlock" and click "OK".

Transfer Task 5: Transfer the domain name to TechHaus Host (eNom)

Once you have prepared the domain name at 1&1, Schlund + Partner, or GMX.net, you're ready to transfer to TechHaus Host (eNom).

To transfer your domain name to TechHaus Host (eNom):

1. Log on to your TechHaus Host (eNom) account.
2. Navigate to "DOMAINS" > "transfer a domain name".
3. Select a transfer method ("Autoverification" or "Fax", see Notes below) and click "Next".

4. List the domain names you want to transfer, one per line. Each line should include the domain name, comma, space, and then the authorization code. Separate each line using the "Enter" key:
   FirstDomainName.com, 11111111
   SecondDomainName.com, 22222222
   ...

5. Set the "Registrar Lock", "Auto-Renew", "Whois", and "Password" options as you wish.
6. Click "next".
7. For Fax transfers, fill in the contact information and click "next".
8. Click "submit".
9. When the domain name contacts receive email from TechHaus Host (eNom) asking them to approve the transfer, do so by following the instructions in the email.

Note: To decide whether to use the Auto Verification or Fax transfer method, weigh the following considerations:

• Auto verification involves approving one domain per approval email; Fax involves assembling and faxing identity verification and a list of domains to transfer.
• Auto verification is generally easier for transferring small numbers of domains (a dozen or so; more if you don’t have convenient access to a fax machine); Fax is easier for transferring larger numbers of domains.
• Auto verification allows you to transfer domains with different Registrant and Admin contacts; Fax method requires the same Registrant and Admin contact information for all domains listed in the request.
• If you plan to transfer a large number of domains, but in separate requests, ask TechHaus Host (eNom)’s transfer specialists to keep your proof of identity on file so you don’t have to resubmit it with every transfer request.
• Auto verification is the easiest method if you are transferring from a registrar that does not list Registrant or Administrative email addresses.
• For .uk and .ca names, always use the Auto verification method.